Refunds & Returns
Return and Refund Policy
I take great pride in the quality of my art, prints and products. Each piece is carefully inspected and packaged to ensure it arrives in excellent condition. Because of the nature of the products and the limited numbers of prints produced, I do not accept returns or exchanges.
No Returns Policy
All sales are final. I do not accept returns or offer refunds for any products once they have been purchased. Please make sure to review your order carefully before completing your purchase.
Damaged or Defective Items
In the rare event that your order arrives damaged or defective, I am committed to making it right. Please contact me within 7 days of receiving your order with the following information:
- Your order number
- A detailed description of the issue
- Photographs of the damaged or defective item and the packaging
Once I receive your information, I will review the issue advised and where necessary correct the situation.
Customer Satisfaction
Your satisfaction and enjoyment of my art is my top priority. If you have any questions or concerns about your order, please do not hesitate to reach out to me at sarah@sarahholton.co.uk.
Thank you for your understanding and for supporting me and my art.
Sarah Holton, Artist